Our Quality Policy
Jonathan Tuckey Design Limited is ISO 9001:2015 certified. Upholding this we are committed to an operating philosophy based on openness in communication, integrity in serving our clients, fairness and concern for our employees and responsibility to the communities within which we operate. Our ISO9001:2015 Certification maintains that we regularly and consistently assess, evaluate, and sustain our quality policies, improvement processes, management, roles and responsibilities, company objectives, and the organisation and control of our documented information. Our vision is to exceed client expectations for quality, safety, sustainability, cost, delivery and value. Additionally, we are dedicated to creating a profitable business culture that is based on the following principles:
Jonathan Tuckey Design Limited is committed to equality in employment opportunity and rewards, embracing wholeheartedly the cultural diversity within the communities we call home. Our employees’ welfare and interests are foremost throughout all aspects of our business and how we conduct our affairs. Jonathan Tuckey Design Limited is committed to:
• Creating and nurturing an environment of success based on honesty and integrity
• Equitable sharing in the success of the company
• Empowerment through training and communication
• Individual growth and equal opportunity
• Designing and providing a safe and secure work environment.
Client needs are paramount and represent the highest priority within our business. Our obligation is to proactively seek out and define client needs while addressing all requests expeditiously without creating false expectations.
Jonathan Tuckey Design Limited is committed to supporting the communities within which we operate. We believe in the practice of social responsibility and encourage similar behavior in our employees and suppliers. We support the conservation of the physical environment and the prevention of pollution at our facilities. We proactively comply with all applicable safety, environmental, legal and regulatory requirements to which we subscribe. As guardians of the built environment we actively engage in the exploration of sustainable architecture and in our work aim towards net zero operational and embodied carbon, sustainable water cycles, sustainable land use and bio-diversity.
Beginning with a clear definition of clients’ expectations, we strive to consistently meet or exceed them. We adhere to all applicable standards and client specific requirements and endeavor to provide processes that ensure we achieve this in order to build a robust and world class business. We aim to continually improve our services and maintain a high level of client satisfaction.
The quality policy is made available to relevant interested parties upon request.